Warranty

Watches 24 seven is honored to have the opportunity to serve you. That is why we stand by all of our products with a 30 day limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first 30 days, we will repair item at no cost to you (other than insured shipping).

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by Watches 24 Seven that a repair under warranty is required, we will direct you on how to safely and efficiently ship the watch to us.

Not covered by warranty:

Regular wear-and-tear from normal use.
External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
Defects caused by outside force or improper use. Consequential and incidental damages.
Outside modifications and third party repair attempts of any kind will void the warranty.
Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing watertight. Water damage is not covered under the warranty.
Shipping cost to return for repair.

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